Terms and Conditions

Acceptance of Terms

By accessing or using this website ("Website") or our messaging services ("Services"), you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Website or Services.

Use of Website and Services

This Website and Services are intended for lawful purposes only. You agree not to:

Use the Website or Services in any way that violates applicable laws or regulations.
Attempt to gain unauthorized access to the Website, Services, or related systems.
Interfere with the Website’s or Services’ functionality or security.
Transmit any harmful or malicious content.

Terms and Conditions of Service for SMS Communications

SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If consent has been given to receive text messages from Heaven’s Best Carpet Cleaning, messages may be received related to the following Conversational Purposes
Example: "Thank you for calling Heaven's Best Carpet Cleaning - we are experiencing a high
call volume and will return your call ASAP. Feel free to book online at
northernillinois.heavensbest.com. Or text us on this number at 815-333-6278. What are you
looking to get done? Reply STOP to opt-out of SMS messaging from Heaven's Best Carpet
Cleaning.."
Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 2
SMS messages per week may be received related to [appointments/billing,etc].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding
your appointments or account status."
Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on the carrier's pricing plan. These
fees may vary if the message is sent domestically or internationally.
Opt-In Method:
Opt-in to receive SMS messages from Heaven's Best Carpet Cleaning can be done in the
following ways:
- By submitting an online form
Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (815) 333-6278.
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our privacy policy and Terms of Service pages.
Message frequency may vary.

Intellectual Property

All content on this Website, including text, images, logos, and graphics, is the property of Heaven's Best or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent from Heaven's Best.

Third-Party Links

This Website may contain links to third-party websites for your convenience. Heaven's Best does not endorse or take responsibility for the content or practices of any third-party websites.

Disclaimer of Warranties

The Website and Services are provided "as is" and "as available." Heaven's Best makes no representations or warranties of any kind, express or implied, regarding the Website’s or Services’ accuracy, reliability, or availability. Your use of the Website and Services is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Heaven's Best shall not be liable for any damages arising from your use of or inability to use the Website or Services, including direct, indirect, incidental, consequential, or punitive damages.

Modification of Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on our website, and continued use of the Website or Services constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the courts of Illinois.